Delivery Coverage
At Catels we offer free One-Day delivery if you are located within our network coverage, which includes cities located within the counties of San Diego, Imperial, Los Angeles, Orange, Riverside, San Bernardino. We also offer One-Day delivery to major cities in Northern California, Arizona, and Nevada (Orders must be submitted by 12:00 PM PST). We offer our customers the convenience of order via email, phone, or website. Inside delivery refers to Catels Transportation’s driver placing the ordered products in a floor level storage near the lobby or in the lobby. A driver may deliver the order in a different level or basement if there is an elevator. Unfortunately, deliveries in different floors where there is no elevator will not be performed.

FEDEX, UPS and 3rd Party Carriers
Ground shipping typically takes anywhere from 1-5 business days. If your delivery time is over a holiday, please add an additional day for delivery. Deliveries made by 3rd Party Carriers will be made at the lobby or to the closest room to the lobby.

Any shipping discrepancies must be reported within ten (10) days of invoicing.
All delivery dates are estimated.

Enjoy one- and two-day delivery on most available products, to most areas included in the delivery coverage map. 

Orders over $150.00 qualify for free shipping. A $10.00 shipping fee applies to orders below $150. 

Order by 12:00 PM PST for same day shipping. Depending on where you are located it may take 1 or 2 days for the order to be delivered.

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